Court Booking Guidance

On-line booking system - connected to membership database

This information applies to the new system that was live on Tuesday June 21st.

Follow the instructions in this user guide to book courts

For most people the username will be <firstname.surname>.  

You will be able to book tennis courts 7 days in advance

 

This is the link to the court booking system

You can also reach the system by selecting 'Bookings' from the Tennis menu

 

FAQ's

Question

If I have forgotten my username, who should I contact?

Answer

Contact [email protected] and ask for the details of your username for the tennis court booking system

Question

How do I book a court for 30, 60 or 90 minutes?

Answer

Choose the duration of your booking by selecting 30, 60 or 90 minutes in the drop down field 'Booking Length'

 

Once you have selected your required duration, you can then book as normal

Points to note:

  • Please DO NOT leave 30 minute gaps between bookings
  • Please DO NOT book back to back courts with the same people – especially on the artificial clay courts
  • You will need to select the ‘Booking Length’ EACH TIME you book a court, otherwise the duration will default to 30 minutes

Question

Why aren't I receiving reminders of courts booked?

Answer

You didn't tick the boxes on your 'Preferences'

Click on the arrow next to the 'Settings' field in the top right hand corner of the screen, and then select 'Email Preferences'. Ensure the 'Booking Confirmation Emails' field and the 'Booking Reminder Emails' field are set to 'On'.

 

Question

How do I book a court if I want to play on my own?

Answer

You can book a court for solo practice by choosing ‘Solo Practice’ from the drop down menu as follows:

Question 

If I am an Admin User, how do I use the admin features?

Answer

Follow the instructions in the Admin Guide